Your Questions About Customer Service Week 2011
Will I get into college?
sat 1930, act 30 gpa 89 un wieghted
Do you work to supplement the family income?
While I do not have to supplement my family’s income, I work 10 to 12 hours a week as customer service representative at my local supermarket. In addition during the 2011 summer vacation, I started my own automobile detailing business with a friend. We created a business plan, marketed our services on the internet and in our community, kept business records, negotiated with customers and performed all car detailing procedures. This averaged 20 to 30 hours a week during the summer. By the end of the summer we were so successful an operator of a fleet of limousines contacted us to perform all of the detailing for their fleet of over 40 vehicles. Because of the time commitment involved, we declined their offer.
Are there family obligations that limit your participation in extracurricular activities?
During my junior, year both my parents suffered from serious health issues that necessitated devoting more of my attention to my family. During November 2010, without any prior history of them, my mother had two seizures, one while driving. As a result, her driving privileges were suspended for a six month period. Fortunately, the anti-seizure medication she was prescribed has prevented any further seizure incidents. Then in December 2010, my dad began to experience extreme back pain, which ultimately resulted in his having spine/back surgery in July 2011. During the period my parents were limited in their activities, I picked up the slack performing a variety of chores and tasks that they previously performed.
Jazz Lab (first alto sax) – 2 to 4 hours weekly – Freshman, Sophomore, Junior and Senior year. This is a jazz ensemble that practices and performs jazz arrangements at several concerts per year.
Interscholastic Freshman Soccer – 12-14 hours weekly – Midfielder/ Defender.
Interscholastic Indoor Track – 12-14 hours weekly – Shot Put – Sophomore, Junior, Senior – Received two JV letters.
Interscholastic Outdoor Track – 12-14 hours weekly – Shot Put and Discus – Sophomore, Junior, Senior – Received one varsity letter.
Bethlehem Hooligans – This is the student led pep squad for the varsity soccer team. Maintain varsity soccer team website, organize and participate in cheering at home and away games, play saxophone in pep band – 4-5 hours weekly during the interscolastic soccer season.
Attended Mifgash, the Albany area’s once a week post b’nai mitzvah community Hebrew High School intended to engage teens in continuing their religious education. 3 hours weekly, Sunday evenings, from September to mid-May during the 2008-9 and 2009-10 academic years.
Visited weekly with elderly residents of Ohav Shalom Senior Residence Apartments in Albany for socialization, companionship and various other social activities. 2 hours weekly from September, 2009 to mid-May 2010 (30 weeks).
Volunteer counselor for one week summer camp for blind and visually impaired teens, aged 13 to 16 operated by the Northeastern Association of the Blind, an Albany, NY based human services agency serving the blind in the Albany metro area. Served as a role model and provided sighted guide and transportation assistance to campers, participated in group and panel discussions on various pertinent topics. 30 hours during August 2011.
Honors, awards and recognitions:
Advanced New York State Regents Diploma expected – June 2012
Placement on high school Honor Roll (91 or above) or Merit Roll (83 or above) for 12 out of 12 quarters
Bar Mitzvah, June, 2007, Congregation B’nai Sholom, Albany, NY – This invovled a year of fairly intense preparation to lead Sabbath evening and morning services by myself, including the reading and chanting of Hebrew, before over 200 family, friends and congregational members.
Confirmant, May, 2010, Congregation B’nai Sholom, Albany, NY – Voluntary post bar/bat mitzvah training. Co-led Sabbath worship services with the three other members of the 2010 confirmation class.
Partner, Delmar Detailing – Founded, managed and performed all aspects of an auto detailing service that comes to the customers’ premises; implemented a business plan including print advertising and web marketing; maintained business records; acquired necessary equipment and materials; and interacted and negotiated with customers; 15 to 30 hrs. weekly; July, 2011 to 9/7/2011
Soccer Referee, US Soccer Federation certified official for the Capital District Youth Soccer League – Sole referee or member of a 3 person crew at games/tournaments within 50 miles of Albany, NY; 4 to 10 hrs. weekly during fall/spring seasons; May, 2010 to present
copy and past to cont
You record really doesn’t matter
all colleges want is the cash
so start saving up
Job Interview at Lloyds TSB, help!?
I have a job interview next week (20/10/2011) at Lloyds TSB bank in a customer service role, I was previously unsuccesful a few months ago applying for a job at Natwest, they conducted a telephone interview prior to a formal one, which caught me offguard as they asked questions about my previous selling experiences (which I don’t have) I have only previously worked as an apprentice joiner and spent 4 years in the Royal Marines, however, this time there is no phone inerview and i’ve just been invited in for a formal interview, is there any way I can get the job without experience in that field? in other words can it be blagged?
My first stop would be wikipedia or google for a quick reference. I actually had a similar question not even 5 days ago, but I couldn’t find the answer. If it’s possible, try getting help from someone with more knowledge/experience/expertise, like a professional if it’s possible. This can be pretty important.
I saw a forum with this online, but I didn’t have time to read it all. Try checking it out. I want to help out more, but I’m not 100% sure about the answer. Sorry I’m not much help. I hope you found your answer! Good luck! W.
What’s wrong with fedex?
This does not make any sense, and I don’t know when to expect my package. Should I call customer service, or just wait it out? It’s been one week.
Feb 1, 2011 12:28 AM Arrived at FedEx location SACRAMENTO, CA
Jan 31, 2011 8:03 PM Left FedEx origin facility SOUTH SAN FRANCISCO, CA
Jan 31, 2011 5:57 PM Arrived at FedEx location SOUTH SAN FRANCISCO, CA
Jan 31, 2011 4:23 PM Picked up SOUTH SAN FRANCISCO, CA
Jan 25, 2011 4:43 AM At local FedEx facility SAN JOSE, CA
Jan 24, 2011 4:43 PM Shipment information sent to FedEx
Neglected to mention that I live in San Jose. and the Package was coming from south SF
If you live in or near Sacramento, your package is about to be delivered – today or tomorrow
What next? Please advise. I will explain below re; British Gas – Direct Debit – monthly?
My bank noticed during a conversation that my monthly Direct Debit to British Gas had not been taken out since April 2011. I contacted the Customer Service gas people & asked why, their reply was that I had not paid them since April!!!. Consequently I was in debt for £250 as my D.D. was £50.p.m. I paid off £100. 2 weeks ago of this debt. Their reason for this debt is that because I disagreed an increase in April to £54.pm/D.D. but nothing was mentioned during this telephone conversation in April, it is not as though I had refused to pay ANY monies. They British Gas Cancelled my direct debits from April/2011 WITHOUT MY PERMISSION & I was NOT informed of this issue, hence this debt. They have admitted the woman cancelled my D.D.as of my disagreement re; the extra increase. Is there any Legal standing for me to challenge this outrageous liberty taken by an employee of British Gas. I have been a customer for 50yrs. (not for long now). I am livid & cannot believe an operative for this company can put me in this horrendous financial situation. These last contacts over this week-end has been by email.
Pogo. NO I am not. Get stuffed. I am a Registered disabled person & wouldn’t no where to start putting it on. Sounds like you do!
It’s annoying when this happens, you should ask for compensation…you should get at least £20.00 back for the inconvenience caused to yourself.
Should i ask for a raise or shuld i wait?
So i started working in this place in customer service area on march 21, 2011. i’m 19 and had no experience and he was okay with it when i was hired. Two weeks later he called me in and told me and th e other girl who works there who has one month more than me working there that we were gonna stay there as the main persons. one week ago he call me into the office again and he told me, you’re doing pretty good, you’ve got it, the only thing is that you dont have experience but yu will gain some …. so im a start giving you more responsabilities, im a train you, and you’ll be doing the inventory, and when it comes to three months y9ou let me know…so right now im doing the inventory, im filing invoices, im answering calls, im serving in front desk to walk in customers… and im making $8.00 an hour… should i wait until i hit the three months or should i ask for a raise? i mean i’ve got it and i think im doing really good,
how much else should i get? how do i ask if i ask? what do you think?
I would wait the three months. You are making more than the federal minimum wage and they may decide to replace you if you insist on getting a raise.
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